A social commentator and founder of Caladium Consulting Ayọ̀ Bankole has taken to social media to explained how Guaranty Trust Bank (GTB) and Airtel Nigeria cost his mother two hundred thousands naira (200000) after her phone was stolen.
Bankole made this known on Wednesday morning on his verified and official twitter handle.
He said, “So yesterday, my own mum became a victim of fraud. She lost her phone, immediately told @gtbank to block her account & called @AirtelNigeria to block her line”.
“Everything in this country is meant to kill you, even in your old age”.
“Ofcourse @AirtelNigeria was unreachable in their usual unreliable customer service”.
“@gtbank claimed to have blocked, only for her to see over N200k had been transferred from her account yesterday. She wasn’t allowed to access the details until she unblocked”.
“@PoliceNG is doing back & forth. @gtbank wants her to retrieve her line before they can give her the details of the fraudster on HER OWN ACCOUNT. Airtel will take 24HRS to reactivate line. In all these, the criminal is probably spending the money, gone into hiding or 1bn things”.
“The old woman is there, sad & helpless, asking me if there is still any point in me staying in this country with my family” .
“I’ve told her not to worry; promised I’ll help her solve this. Every freaking thing in this country is designed to either exploit, frustrate or kill you!”
Everything in this country is meant to kill you, even in your old age. Thread.
— Ayò Bánkólé (@AyoBankole) April 24, 2019